Getting the £150 Council Tax Rebate Scheme
York City Council have been working to process payments for the Council Tax Rebate Scheme with over 50,000 payments having been made and arrived in residents’ bank accounts by Tuesday 10th May.
Why am I still awaiting my payment?
What should I do if I still don’t have my payment or I don’t use Direct Debit?
If your payment has not been received, or if you don’t pay by direct debit, you will need to apply for the Council Tax £150 Energy Rebate Scheme online.
If you cannot fill out the online application form, get in touch with the Digital City team who will be able to support you through a face-to-face meeting or telephone call.
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Get support from Keeping Digital
The Keeping Digital Foundation team are here to support all York residents. Our volunteers can provide face-to-face support at a local library near you, or provide telephone support, where we can help you find answers to your questions or direct you to the correct people.
For support, please email email@example.com and a member of our team will be in touch to answer your questions or to organise support. Additionally, organisations and charities across York can refer individuals for 1-1 mentoring with our volunteers.
You can also call 01904 900127 to speak to the Keeping Digital Foundation team. The network is completely free and is part of the Keeping Digital Foundation.